The Library is the central place where your organization stores, organizes, and shares internal knowledge.
Content in the Library is structured using categories and subcategories, and can be created as articles or files, depending on the type of information you want to share.
Library structure: categories and subcategories
The Library is organized hierarchically to help teams easily find information and control access.
Categories
Categories are the main sections of the Library (for example: HR Handbook, How We Do It, or Finance Tips and Tricks).
Categories appear in the left sidebar of the Library.
Each category can contain subcategories, articles, and files.
Categories have members and permissions, similar to groups.
Category members and permissions
Each category has its own members and permission settings, allowing you to control who can access and manage its content.
From the category settings, you can:
Add or remove members
Define who can view, create, or manage content within the category
Restrict access to sensitive or role-specific information
This allows you to share knowledge with the right people while keeping other content private or limited to specific teams.
Subcategories
Subcategories help you further organize content within a category.
Subcategories are nested under their parent category in the sidebar.
Subcategories inherit the members and permissions of the parent category.
A subcategory can contain articles and files.
Creating categories and subcategories
Creating a category
To create a new category:
Scroll to the bottom of the Library sidebar.
Click Add category.
Enter a name for the category.
Set the permissions and access levels
Manage the category members
Creating a subcategory
To create a subcategory:
Open the category where you want to add it.
Click Add Subcategory.
Enter a name for the subcategory.
Deleting a category or subcategory
You can delete a category or subcategory from its settings. To delete a category or subcategory:
Click on the category or subcategory you want to delete.
Open the settings.
Click Delete category.
Deleting a category will permanently delete:
All subcategories within it
All articles and files contained inside it
This action cannot be undone.
What you can add to the Library
Within a category or subcategory, you can add two types of items:
Articles
Files
Both types of items follow the structure and permissions of the category or subcategory where they are created.
Adding an article
Articles are used for written documentation, such as guidelines, explanations, or internal knowledge.
To add an article:
Navigate to the category or subcategory where you want to create it.
Click Add Article.
Write your content.
Click Create to publish the article.
You can attach files inside an article when they support the written content.
Adding a file to the Library
You can upload files directly to the Library as standalone items. This is useful for sharing documents that already explain how things work, such as:
Presentations
Process documentation
Manuals
Internal guidelines
Files support any file extension and can be uploaded from your computer or cloud services.
How to add a file
Navigate to the category or subcategory where you want to upload the file.
Click Add File.
3. Select where you want to upload the file from:
Upload from device
Google Drive
OneDrive
Dropbox
4. After selecting the file, Tuqqi opens the creation view for a File item.
5. You can attach multiple files within the same File item.
6. Click Create to finish.
Once created, the file appears in the Library and can be opened or downloaded by members with access to the category.
Best practices for organizing knowledge
Use categories for broad areas such as teams, departments, or business functions.
Use subcategories for specific topics or recurring processes.
Create articles for structured explanations.
Upload files directly when the document itself is the main source of information.
This structure helps keep your organization’s knowledge clear, accessible, and easy to maintain.