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Creating an External Link in a group (Tuqqi Form)
Creating an External Link in a group (Tuqqi Form)

How to create an External Link to receive information from customers, suppliers and more

Federico Wiersba avatar
Written by Federico Wiersba
Updated over a week ago

A "Tuqqi Form," also known as an external link, is a powerful tool that allows service requesters, potential customers, suppliers, or organizational partners to connect directly by submitting predefined details within the system.

These forms are fully customizable and accessible to all users in the organization.

Common use cases for Tuqqi Forms include:

  • Submitting service requests or completing tasks

  • Registering for events or classes

  • Managing leads and customer inquiries

  • Facilitating any other type of contact or workflow

The Tuqqi Form is based on a data type created within the system, and only users with administrator permissions can modify the data type.

A group administrator can create a form for an external link and select which fields from the data type will be included. These selected fields will be filled out by external users, and once submitted, the data will be automatically entered into the system.

Steps to Create a New External Form:

  • Click on the "Connectors" button in the group menu on the left.

  • Click on "Create new form".

Now start building it:

  1. Define and upload the photo that will appear at the top of the form.

  2. Set the title and description of the form

  3. Choose the data type of the item that will create the form. Consider that it must be enabled for the group.

  4. Define the fields that will appear in the external form: choose the fields of the existing form that will appear in the external form.

  5. Submitted message: define the message that will appear to the end user, after the form has been submitted.

  6. Label for form: you can classify any external form with a unique label, which will be added to the data element created in the system. This ability will allow you to sort the information according to the type of external form.

  7. Once the form is created, click on "Create form" in the upper right part of the screen.

Editing the external link

To modify the text, update an image, enhance the form’s visibility, or adjust data types and their fields, click the "Connectors" button in the group menu on the left.

Active/Inactive Form

You can set the form as active or inactive using the button in the list of your external forms.

Message for an Inactive Form

If the form is inactive, you have the option to display a message to end users explaining why the form is inactive, or redirect them to another link or form.

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